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WritePath Education Last updated: 24 June 2026 · Version 2.1

1. About these Terms

These Terms of Service ("Terms") govern your access to and use of the websites, online learning programs (including Daily Success and Trio Journals) and related services (the "Service") provided by GISE Australia Pty Ltd (ABN 70 664 663 049), trading as WritePath Education ("WritePath", "we", "us", "our").

By creating an account, subscribing, registering a student, or otherwise using the Service, you agree to these Terms. If you do not agree, do not use the Service. These Terms are a contract between WritePath and you, the adult parent or guardian who creates and manages the account (the "Account Holder", "you"). They should be read together with our Privacy Policy, which forms part of these Terms.

2. Eligibility, accounts, security and your children

  • You must be at least 18 and the parent or legal guardian of each student you register (or otherwise authorised to act for them and to enter these Terms on their behalf).
  • The Service is purchased and managed by you; students do not contract with us and do not transact with us directly. You are responsible for the students you register, for supervising their use of the Service, and for their compliance with these Terms.
  • You agree to provide accurate, current and complete information and to keep it up to date. You are responsible for the security of your account and sign-in details, and for all activity that occurs under your account or the accounts of students you register.
  • Account security. You must keep your sign-in details confidential and notify us promptly if you suspect any unauthorised access to or use of your account. We may take reasonable steps to protect your account and the Service, including requiring a password reset or temporarily suspending access, and will aim to restore access once the issue is resolved.
  • One account is for a single family/household and the students registered on it (up to the plan limit). You must not share account access beyond your household or allow use by anyone other than the registered students.

3. The Service

WritePath provides a structured online English learning program: students work through learning content and tasks, submit responses, and receive personalised, AI-assisted feedback, with the same feedback delivered to the Account Holder.

The Service is an educational support and practice program. It is a supplement to — not a replacement for — formal schooling, professional tuition, or professional advice. We may add, change, improve, or discontinue features, content or programs from time to time (see section 15).

4. Subscriptions, plans, billing and price changes

  • Plans. The Service is offered on a subscription basis. Plans are priced by the number of students on the membership and are billed monthly or yearly, as shown at checkout. All prices are in AUD and include GST unless stated otherwise.
  • Payment. Payments and subscriptions are processed by our third-party providers (currently Shopify and Simplee and their underlying payment processors). By subscribing, you authorise recurring charges to your nominated payment method for the plan and billing cycle you select.
  • Automatic renewal. Your subscription automatically renews at the end of each billing cycle (monthly or yearly) at the then-current price, and your payment method is charged, until you cancel (see section 6). You may cancel at any time to stop future renewals.
  • Price changes. We may change subscription prices. We will give you reasonable advance notice of a price change before it applies to your renewal. If you do not accept the new price, you may cancel before the change takes effect; continuing after the change takes effect means you accept the new price.
  • Failed payments. If a payment fails, we (or our providers) may retry the charge and may suspend or cancel access if payment is not received.

5. Free trial

We may offer a free trial (such as a free first week) from time to time. Unless stated otherwise, a free trial gives limited free access, does not require payment, and does not automatically convert into a paid subscription — to continue after the trial you choose and subscribe to a paid plan. We may change or withdraw free-trial offers at any time. Nothing in this section limits any Non-Excludable Right (see section 18).

6. Cancellation and refunds

  • Cancel anytime. You can cancel your subscription at any time from your account ("My Account"). When you cancel, your subscription stops renewing and your access continues until the end of the period you have already paid for; it is not cut off immediately.
  • No pro-rata refunds for change of mind. Except as required by law (including the Australian Consumer Law — see section 18) or as expressly stated in these Terms (see section 15), we do not provide refunds or credits for partial billing periods, for time not used, or for change of mind.
  • How refunds are made. Where we do provide a refund (including any refund required under the Australian Consumer Law), we will make it to your original payment method within a reasonable time, in accordance with normal industry practice and the rules of our payment providers.
  • Your consumer rights are not affected. Nothing in this section limits any refund or remedy you are entitled to under the Australian Consumer Law where there is a major failure or the Service is not as guaranteed.
  • We may also cancel or suspend a subscription as set out in section 16.

7. Tax invoices

A valid Australian Tax Invoice for each charge is available to you at any time through My Account → Billing history. By accepting these Terms you agree we may make tax invoices available to you electronically in this way.

8. Acceptable use and misuse of the Service

You must ensure that you, and each student registered on your account, use the Service in good faith for genuine personal educational purposes within a single family or household. In particular, you agree that you and the students you register will not:

  • (a) make excessive, automated, repetitive, blank, nonsensical, spam-like or bad-faith submissions, or place an unreasonable load on the Service;
  • (b) submit work that is repeatedly copied, generated by another person or system, or otherwise not a genuine student attempt;
  • (c) use the Service to scrape, data-mine, copy, reproduce, distribute, publish, reverse engineer, benchmark, test, train, evaluate or develop any product, dataset, model, or competing service, or to create derivative works from the learning content or feedback, except as expressly permitted;
  • (d) share, resell, sublicense or provide account access to anyone outside your household, allow use by anyone other than the registered students, register more than one student under a single student profile, or bypass plan limits or payment controls;
  • (e) upload or submit unlawful, infringing, harmful, abusive, threatening, offensive, discriminatory, sexually explicit, exploitative or defamatory content;
  • (f) submit another person's personal information without the authority to do so;
  • (g) attempt to access the Service in an unauthorised way, interfere with or disrupt it, or circumvent any security or access control;
  • (h) use the Service for any commercial, school, tutoring, institutional, NDIS-provider or resale purpose, or on behalf of any organisation, without our separate written agreement (the Service is licensed for personal family/household use only); or
  • (i) otherwise use the Service in a way that is unreasonable, unlawful, harmful, or inconsistent with these Terms.

We may investigate suspected misuse and take action as set out in section 16. Nothing in this section limits any Non-Excludable Right (see section 18).

9. Intellectual property and your use of the feedback we provide

All content, materials, curriculum, text, questions, feedback frameworks, software, design, trade marks and other materials that make up the Service are owned by WritePath or its licensors and are protected by intellectual-property laws. We grant you a limited, personal, non-exclusive, non-transferable, revocable licence to access and use the Service and its content for the personal educational use of the students registered on your account, in accordance with these Terms. All rights not expressly granted are reserved. You must not remove any proprietary notices.

The feedback and reports we provide. You may view, download, print and retain the personalised feedback and reports we provide, for the personal educational use of the registered students. You must not publish, sell, redistribute, sublicense, scrape or systematically extract that feedback, or use it (or any part of the Service) to build, train, benchmark or operate a competing product or service.

10. Student submissions and your content

You and the students retain ownership of the original work that students submit through the Service ("Submissions"). By submitting content, you grant WritePath a worldwide, royalty-free licence to host, store, copy, transmit, process and analyse Submissions — including by means of third-party AI service providers — to operate, provide and assess the Service and deliver feedback, and to create de-identified and aggregated material that does not identify any individual, which we may use to maintain, improve and develop the Service. We do not authorise AI providers to use Submissions to train their own models (see our Privacy Policy). You confirm you have the right to grant this licence for all content you or your students submit.

11. Artificial intelligence and feedback

Feedback and assessment within the Service are generated with the assistance of artificial intelligence, within human-designed curriculum and feedback frameworks. Feedback is provided for educational practice purposes on an "as is" basis. While we take reasonable care in designing, configuring and reviewing our feedback systems, AI-assisted feedback may contain errors or omissions, and is not professional, academic, examination or career advice. It does not replace a teacher, tutor, school or professional. If you have a concern about feedback, you can contact us and a person will review it. Nothing in this section limits the consumer guarantees or any other Non-Excludable Right (see section 18).

12. Educational content and corrections

We take reasonable care in designing, preparing and reviewing our learning content, tasks, examples, explanations and feedback. However, educational content may occasionally contain errors, omissions or require updating. If you believe content or feedback is incorrect, you should contact us and we will review the issue within a reasonable time.

Where we identify an error, we may correct or update the relevant content, provide revised feedback, or take other reasonable steps we consider appropriate. The Service is provided for educational practice and support purposes only, and you should not rely on it as a substitute for formal schooling, professional teaching, assessment, academic advice or examination advice.

Nothing in this section limits any consumer guarantee or other Non-Excludable Right under the Australian Consumer Law (see section 18).

13. No guarantee of outcomes

The Service is designed to support skill development through regular practice and feedback. We do not guarantee any particular educational outcome, result, grade, mark, ATAR, rank, exam, scholarship or selective-entry outcome, or any specific level of improvement. Outcomes depend on many factors outside our control, including each student's effort, consistency and circumstances.

14. Student safety, content escalation and authority disputes

  • Safety and content escalation. The wellbeing of students matters to us. If a Submission or use of the Service indicates a possible risk of harm — including self-harm, abuse, neglect, threats, exploitation, illegal conduct, or a serious safety risk to any person — we may, acting reasonably and lawfully, review the relevant content, restrict or suspend access, notify you as the Account Holder, and disclose information to appropriate authorities or support services where we consider it necessary or appropriate and where the law permits. We are not obliged to monitor Submissions, and this section does not make us responsible for content you or a student submit.
  • Authority and custody disputes. If there is a genuine dispute about who holds parental authority or the right to manage the account (for example, between separated parents or guardians), we may suspend or restrict access until the dispute is resolved or authority is clarified, in order to protect the student and all parties. We are not responsible for resolving family or custody disputes and will act reasonably on the information available to us.

15. Changes to, and availability of, the Service

We may modify, update, add to, suspend or discontinue any part of the Service at any time. We aim to provide reasonable notice of material changes that adversely affect paid subscribers. If, during a period you have already paid for, we permanently and materially reduce a paid feature of the Service in a way that significantly affects what you are paying for, we will — at your election — provide a pro-rata refund or account credit for the unused portion of that period, or you may cancel. We do not guarantee the Service will be available uninterrupted or error-free; it may be unavailable for maintenance, updates or reasons beyond our control. This section does not limit any Non-Excludable Right (see section 18).

16. Suspension and termination

  • By you. You may stop using the Service and cancel your subscription at any time (section 6).
  • By us. We may suspend, restrict or terminate your access (in whole or part) if you breach these Terms, fail to pay, or misuse the Service (section 8), or where reasonably necessary to protect the Service, other users, our staff, any person's safety, or our legal rights, or to comply with the law.
  • Notice and a chance to fix. Where it is reasonable to do so, we will give you notice and an opportunity to remedy the issue before we suspend or terminate access. We may act immediately where we reasonably consider it necessary — for example, for serious or repeated misuse, unlawful or harmful conduct, a security or safety risk, non-payment, or to protect WritePath, students, other users, our staff or any person.
  • Effect. On termination, your right to use the Service ends and the licences in section 9 cease. Sections that by their nature should survive (including sections 9–14, 17–22 and 25–26) survive termination. Termination does not entitle you to a refund except as required by law or as provided in section 15.
  • Your consumer rights are not affected. Suspension or termination does not affect any right or remedy you have under the Australian Consumer Law (see section 18).

17. Disclaimers

To the maximum extent permitted by law, and subject to section 18, the Service and all content and feedback are provided "as is" and "as available", without warranties of any kind, whether express or implied, including as to accuracy, fitness for a particular purpose, availability, or that the Service will meet your requirements or be uninterrupted, secure or error-free.

18. Australian Consumer Law

Certain rights and guarantees under the Australian Consumer Law (ACL) and other laws cannot be excluded, restricted or modified ("Non-Excludable Rights"). Nothing in these Terms excludes, restricts or modifies any Non-Excludable Right. If you are a "consumer" under the ACL, you may be entitled to remedies (including, in some cases, a refund) for a failure to meet a consumer guarantee.

Where the law permits us to limit our liability for breach of a consumer guarantee (other than guarantees that, by law, cannot be limited — which generally includes guarantees in respect of services ordinarily acquired for personal, domestic or household use), our liability is limited, at our option, to re-supplying the relevant service or paying the cost of having it re-supplied. Where the law does not permit that limitation, this paragraph does not apply.

19. Limitation of liability

This section is subject to section 18 (your Non-Excludable Rights). Nothing in these Terms limits or excludes liability that cannot lawfully be limited or excluded — including liability for fraud, wilful misconduct, or death or personal injury caused by our negligence. Subject to that, and to the maximum extent permitted by law:

  • WritePath is not liable for any indirect, special, incidental, consequential or punitive loss, or for loss of profits, revenue, data, goodwill, opportunity, or anticipated savings, arising out of or in connection with the Service or these Terms, however caused;
  • WritePath is not liable for loss or damage to the extent caused by matters beyond our reasonable control, by third-party services (section 20), or by your or a student's misuse of, or reliance on, the Service or feedback; and
  • WritePath's total aggregate liability to you arising out of or in connection with the Service and these Terms is limited to the greater of (a) the total subscription fees actually paid by you to WritePath for the Service in the 12 months immediately before the event giving rise to the liability, or (b) AUD $100.

20. Third-party services

The Service relies on and integrates with third-party services (including Shopify, Simplee and payment processors, Google and other infrastructure and identity providers, and AI providers). Your use of those services may be subject to their own terms and policies. To the extent the matter is outside our reasonable control, and subject to your Non-Excludable Rights, we are not responsible or liable for third-party services, their availability, or their acts or omissions. This does not limit any responsibility we have for our own platform, our own selection and integration of providers, our own representations, or our own obligations under the Australian Consumer Law and the Privacy Act.

21. Indemnity

To the extent permitted by law, you agree to indemnify WritePath against direct loss, damage, liability, costs and expenses (including reasonable legal costs) that we reasonably incur arising from: (a) your breach of these Terms; (b) your or a registered student's serious or deliberate misuse of the Service; (c) content you or a student submit that infringes the rights of a third party or breaches any law; (d) your fraud or unlawful conduct; or (e) your breach of any law. This indemnity does not apply to ordinary, good-faith use of the Service, and is reduced to the extent the loss was caused by our own breach, negligence or unlawful act, or by a third party. Nothing in this section requires you to indemnify us in a way that is not permitted by law.

22. Privacy

We handle personal information in accordance with our Privacy Policy, which forms part of these Terms. Please read it to understand how we collect, use, disclose and protect personal information, including children's information and the use of AI.

23. Changes to these Terms

We may update these Terms from time to time. The current version is always available on our website and is effective from the date shown.

  • Material adverse changes. Where we make a material change that is adverse to you as a paid subscriber, we will take reasonable steps to notify you in advance, and — wherever practicable — the change will take effect from your next renewal. You may cancel before the change takes effect if you do not accept it, and your access will continue until the end of the period you have already paid for.
  • Other changes. Minor changes, and changes required for legal, security or operational reasons, may take effect on the date shown.
  • Continuing to use the Service after a change takes effect means you accept the updated Terms.

24. Notices and communications

We may give you notices and communications by email (to the address on your account), through the Service, or by posting on our website. You consent to receiving service, transactional and administrative communications electronically. It is your responsibility to keep your contact details current.

25. General

  • Assignment. You may not assign or transfer your rights under these Terms without our consent. We may assign or novate these Terms (for example, in connection with a sale or restructure) on reasonable notice.
  • Severability. If any provision is found void, unenforceable or unfair, it is severed (or read down to the minimum extent) and the remaining provisions continue.
  • Waiver. A failure or delay by us to enforce a provision is not a waiver of it.
  • Entire agreement. These Terms and the Privacy Policy are the entire agreement between you and us about the Service and supersede prior representations and agreements.
  • No partnership/agency. Nothing in these Terms creates a partnership, agency, employment or joint-venture relationship.
  • Force majeure. We are not liable for failure or delay caused by events beyond our reasonable control.

26. Governing law and jurisdiction

These Terms are governed by the laws of the Australian Capital Territory, Australia. You and we submit to the non-exclusive jurisdiction of the courts of the Australian Capital Territory and the Commonwealth of Australia.

27. Contact us

WritePath Education (GISE Australia Pty Ltd) · ABN 70 664 663 049 Email: hello@writepatheducation.com

These Terms of Service should be read together with our Privacy Policy.