The Listener's Nod
Zara found her friend Kobi sitting on the bench outside the library, staring at the ground. His bag was unzipped and he was pulling things out one by one, then pushing them back in again.
‘You okay?’ Zara asked, sitting down beside him.
‘I can’t find my library book,’ Kobi said. ‘It’s due back today and I’ve looked everywhere. If it’s lost, I have to pay for it and I don’t know what my mum’s going to say.’
Zara did not jump in with a suggestion. She did not look at her phone. She turned towards him, making eye contact, and gave a slow nod to show she was following.
‘I had it on Monday,’ Kobi continued. ‘I’m pretty sure I left it on my desk at home, but then this morning it wasn’t there. I checked my bag three times on the way here.’
‘So you had it on Monday at home,’ Zara said, ‘and then this morning it was gone from your desk — and you’ve already looked through your bag a few times.’ She was not asking a new question. She was reflecting back what he had said, putting his words into a slightly different shape so he could hear them again.
Kobi paused.
‘Yeah,’ he said slowly. ‘Actually — wait. On Monday night I was reading it in the lounge room. I put it on the coffee table because my little sister wanted to see the pictures on the cover.’
‘The coffee table,’ Zara said.
‘It might still be there.’ He looked up for the first time. ‘I didn’t even think of that spot.’
Zara smiled. ‘Want to text your mum and ask her to check?’
‘Yeah.’ He reached for his phone, already looking less tense. ‘Thanks, Zara.’
‘I didn’t do anything,’ she said.
But that was not quite right. She had not solved the problem. She had not gone through his bag or called the library. What she had done was listen — fully, without rushing him — and paraphrase his words back to him so that he could hear his own thinking more clearly.
Kobi had found the answer himself. But he had needed someone to be present enough to help him get there.
A few minutes later, his phone buzzed. His mum had found the book on the coffee table, exactly where he had half-remembered leaving it. He exhaled slowly, the tension in his shoulders dropping away.
‘I owe you one,’ he said.
Zara shook her head. ‘You figured it out. I just listened.’
He was not sure that was entirely true. But he was glad she had been there.
Check your vocabulary knowledge
- reflecting v.
- repeating back what someone said in slightly different words to show understanding
- paraphrase v.
- to restate someone's words in a new way without changing the meaning
- present adj.
- fully focused and attentive to the person and moment in front of you
- tense adj.
- feeling or showing stress or worry through the body
- exhaled v.
- breathed out slowly, often as a sign of relief or release